Royal Customer Account

Exclusive Features

  • We offer Royal Banking Lounges

  • A dedicated Relationship manager to give you support that caters to all your banking services

  • Customized Investment solutions

  • Customized products at preferential pricing across a wide range of financial products

  • Dedicated team of call centre agent is available 24/7 to assist

  • Direct  line ,email, WhatsApp facilities

  • Priority rental of safe deposit boxes

  • Private meeting rooms facilities at royal lounges

  • Enhanced ATM cash withdrawal limit of up to TZS 30,000,000 per day

  • Free registration of DCB Digital and Internet banking

  • Free SMS alerts on your mobile phone

Exclusive Benefits

  • Convenient banking services with an extra edge to do most of your banking in a hassle free way

  • Access to personalized banking at Royal lounges and dedicated tellers

  • Free access of Royal Banking  privileges to family members i.e Spouse and Children

  • Doorstep delivery at office/home for non cash items upon arrangement

  • Exclusive Royal lifestyle privileges and rewards with a  range of discounts and offer in hotels, shops, boutiques, Airlines, Insurance

  • Access to Preferential rates on loans and Royal Fixed deposit

  • Access to preferential foreign currency conversion rate

  • Third party indemnity for customers in Royal Banking

  • Royal cards exclusive for you -DCB Royal Gold, DCB Royal Platinum and DCB Royal Black

With Royal Account you get:-

  • Free withdrawal at any banks ATM

  • Free cash and cheque deposit

  • Free digital purchases

  • Free card swipes anywhere

  • Free Tigo pesa, Mpesa and airtel money (Send and receive)

  • Free utility bill purchase

  • Free email statements

  • Free registration on electronic banking channels Digital, internet banking

  • No fee when opening  skonga account  for your child

Royal Customer Account Requirements

  • To open Royal account you need to operate above 50m

  • Monthly fee 50,000/= bundle fee

  • Internet banking TZS 11,800/= per month

  • Visa charges if cash withdrawn from a different bank

  • Tiss Tsh 5000 done by self through internet banking but TZS 19,000/= when you visit branch



1.    VISA Infinite

This is an exclusive card for elite customers that offer the highest spending power, convenience, personal privileges and unparalleled services. It is specifically designed to meet your needs and enhance your lifestyle with no boundaries.


  • 24/7 concierge services

  • lounge Key Access Pass

  • Airport speed pass

  • Global customer assistance services


  • Customers should first have an account with DCB and shall fall within the category of high-net-worth individuals.

  • Premier club membership either by income or social status

  • Customers would have to maintain a quarterly average threshold business value.

  • Age 18 years and above.

  • An overdraft of up to TZS 5M

2.    VISA Platinum

The card gives you the international benefits that take you to a platinum side of life everywhere you go.


  • Get travel assistance (discounts on flight, hotels and safari booking)

  • Access to private banking suites to all branches

  • 24/7 support

  • Make online payments for goods and services you purchase home and abroad

  • Enjoy complimentary airport lounges access where you can relax before taking off.

  • Enjoy a convenient way for you to swipe for anything you want to purchase wherever you are worldwide.

  • An overdraft access to 1M

3.    VISA Gold

It is an international debit card issued in partnership with Visa International and directly linked to your domicile account.


  • 24/7 access to funds from over 1.7 million ATMs

  • Worldwide acceptance to over 29 million merchant locations worldwide for the payments of goods and services.

  • The card has EMV Chip and PIN technology that guards against unauthorized transactions and fraud.

  • In event of loss or stolen card, the card will immediately be replaced when reported to the bank call center

  • Access to private banking suites to all branches

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