Accounts
Royal Customer Account
Exclusive Features
We offer Royal Banking Lounges
A dedicated Relationship manager to give you support that caters to all your banking services
Customized Investment solutions
Customized products at preferential pricing across a wide range of financial products
Dedicated team of call centre agent is available 24/7 to assist
Direct line ,email, WhatsApp facilities
Priority rental of safe deposit boxes
Private meeting rooms facilities at royal lounges
Enhanced ATM cash withdrawal limit of up to TZS 30,000,000 per day
Free registration of DCB Digital and Internet banking
Free SMS alerts on your mobile phone
Exclusive Benefits
Convenient banking services with an extra edge to do most of your banking in a hassle free way
Access to personalized banking at Royal lounges and dedicated tellers
Free access of Royal Banking privileges to family members i.e Spouse and Children
Doorstep delivery at office/home for non cash items upon arrangement
Exclusive Royal lifestyle privileges and rewards with a range of discounts and offer in hotels, shops, boutiques, Airlines, Insurance
Access to Preferential rates on loans and Royal Fixed deposit
Access to preferential foreign currency conversion rate
Third party indemnity for customers in Royal Banking
Royal cards exclusive for you -DCB Royal Gold, DCB Royal Platinum and DCB Royal Black
With Royal Account you get:-
Free withdrawal at any banks ATM
Free cash and cheque deposit
Free digital purchases
Free card swipes anywhere
Free Tigo pesa, Mpesa and airtel money (Send and receive)
Free utility bill purchase
Free email statements
Free registration on electronic banking channels Digital, internet banking
No fee when opening skonga account for your child
Royal Customer Account Requirements
To open Royal account you need to operate above 50m
Monthly fee 50,000/= bundle fee
Internet banking TZS 11,800/= per month
Visa charges if cash withdrawn from a different bank
Tiss Tsh 5000 done by self through internet banking but TZS 19,000/= when you visit branch
ROYAL CARDS
VISA CARDS
1. VISA Infinite
This is an exclusive card for elite customers that offer the highest spending power, convenience, personal privileges and unparalleled services. It is specifically designed to meet your needs and enhance your lifestyle with no boundaries.
Benefits
24/7 concierge services
lounge Key Access Pass
Airport speed pass
Global customer assistance services
Eligibility
Customers should first have an account with DCB and shall fall within the category of high-net-worth individuals.
Premier club membership either by income or social status
Customers would have to maintain a quarterly average threshold business value.
Age 18 years and above.
An overdraft of up to TZS 5M
2. VISA Platinum
The card gives you the international benefits that take you to a platinum side of life everywhere you go.
Benefits
Get travel assistance (discounts on flight, hotels and safari booking)
Access to private banking suites to all branches
24/7 support
Make online payments for goods and services you purchase home and abroad
Enjoy complimentary airport lounges access where you can relax before taking off.
Enjoy a convenient way for you to swipe for anything you want to purchase wherever you are worldwide.
An overdraft access to 1M
3. VISA Gold
It is an international debit card issued in partnership with Visa International and directly linked to your domicile account.
Benefits
24/7 access to funds from over 1.7 million ATMs
Worldwide acceptance to over 29 million merchant locations worldwide for the payments of goods and services.
The card has EMV Chip and PIN technology that guards against unauthorized transactions and fraud.
In event of loss or stolen card, the card will immediately be replaced when reported to the bank call center
Access to private banking suites to all branches